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Information Society indicators
in the Member States of the EU

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Part 1
Telecommunication market 
and Telephone lines

4. Comparison of voice communications prices in European Union

4.1 Local communications prices (EUR/min)

At the end of 1999, the average price per minute of a local call for households in the EU was 0.0399 EUR compared with 0.402 EUR for businesses (Note : all prices quoted include tax). Average tariffs in the Member States of the EU are reasonably similar. However, one can observe large differences between countries as regards specific rates for certain user types. For example, the highest household tariff (Ireland) is more than twice as high as the lowest tariff for households (Greece). The gap is more important for businesses where the highest tariff (Portugal) is nearly 3 times higher than the lowest tariff (Belgium). Differences reflect the extent of competition in the market.

It is important to note that at the end of 1999, the local market remained under the monopoly of the historic operator in nearly all European countries.

One can distinguish between three categories of countries :

Graph 23: Per minute price of a local voice communication End 1999

Average price of a minute of local voice communication 
(Source : Tarifica / ART)

Households

Average Price / Minute (EUR)

 

Businesses

Average Price / Minute (EUR)

Greece

0.027

Belgium

0.023

Sweden

0.027

Greece

0.024

Belgium

0.029

Denmark

0.024

Denmark

0.029

Sweden

0.026

Netherlands

0.032

Netherlands

0.032

Finland

0.032

Finland

0.034

Germany

0.038

Germany

0.037

Spain

0.038

United Kingdom

0.041

Luxembourg

0.040

Spain

0.041

France

0.043

France

0.043

United Kingdom

0.044

Luxembourg

0.046

Austria

0.047

Austria

0.049

Italy

0.055

Italy

0.061

Portugal

0.058

Ireland

0.061

Ireland

0.059

Portugal

0.063

 

4.2 National long distance communications prices (EUR/min)

At the end of 1999, the average EU tariff for a minute of long distance communication was 0.091 EUR for households and 0.086 EUR for businesses. Differences between tariffs are accentuated the most in the national long distance markets, reflecting important differences in the development levels of competition.

Competition exists in long distance voice communication in all EU countries since 1998, except in Portugal and Greece which benefited from a delay to introduce competition. Indeed, due to their low market development level, the date for liberalisation was postponed until 31 December 1999 for Portugal and 31 December 2000 for Greece.

Generally speaking, the development of competition has resulted in a continuous downward trend in long distance telecommunications tariffs especially for businesses which constitute a key target for new telecommunication actors. An significant decrease in tariffs has also been observed in the residential market.

One can note that the lowest household tariff (Luxembourg : 0.029 EUR/min) is seven times lower than the highest one (Greece : 0.204 EUR/min). The size of this range reflects differences in the extent to which competition has penetrated the marketplace.

One can observe three groups of countries :

Graph 24: Per minute price of a national long distance voice communication - Euros - End 1999

Average price of a minute of national long distance voice communication 
(Source: Tarifica / ART)

Households

Average Price / Minute (EUR)

 

Businesses

Average Price / Minute (EUR)

Luxembourg

0.029

Sweden

0.032

Sweden

0.032

Denmark

0.032

Denmark

0.037

Luxembourg

0.041

Finland

0.046

Netherlands

0.044

Netherlands

0.047

Finland

0.046

United Kingdom

0.078

United Kingdom

0.069

Austria

0.087

Germany

0.085

Germany

0.093

Austria

0.090

Spain

0.101

France

0.091

Ireland

0.107

Ireland

0.104

France

0.107

Belgium

0.107

Portugal

0.114

Spain

0.108

Belgium

0.125

Portugal

0.119

Italy

0.154

Italy

0.151

Greece

0.204

Greece

0.175

The graph below shows the average EU tariff per minute for local and long distance voice communications for both households and businesses.

The average EU tariff for a local call is less than half the long distance tariff for households and businesses. One can also note that the average tariff for a local call is the same for both households and businesses, while in the case of long distance communications, the average tariff for businesses is slightly inferior to the average tariff for households.

Graph 25: Average EU price of a minute of voice communication Euro - End 1999

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All data have been collected from readily available public sources of information (annual reports and publications by regulatory bodies, professional associations, operators, etc.). This is not a scientific document, but rather seeks to identify the key trends. To this end, where necessary, estimations have been made.

Additional data and information sources are available in the country reports that can be found on the ESIS Knowledge Base (http://www.ispo.cec.be/esis).