1. Awareness and clear strategy for participation raising

2. Clear leadership: high motivations of promoters and commitment of key players

3. Integrated in a strategy for change (administrative reform, political reengineering,...)

4. Long term commitment (contractual commitments between partners)

5. Free access for public info/com, flat rate, computerised libraries, electronic info porch in public spaces

6. Direct practical interest

Ignorance, conservation, competitive rivalry, weak demand, time and cost of access, private decisions taken elsewhere

Common guidelines: ex: Sverige direct, Belgium direct, Portugal direct,... Public administrations should take the lead using same guidelines.

1. All public info on the Net

2. Mail box for all public services

3. Similar pathways

4. Guidance tools (mapping the Net, catalogues, information brokers, search engines)

5. Wide access and participation

 

1. Common and publicised structures or guidelines

2. Organised networking, peer review

3. Involve traditional media

4. Low cost telecom (line, fares, simple and cheap equipment)

5. Promote most efficient used of equipment (ex: TV education material loaded at cheap hour)

6. Mobile information

1. Public strategy for direction encouragement, common framework

2. Constant review of evolving consumers-citizens needs

3. Avoid inefficient investment (in research, development, marketing)

4. Split cost strategies

Need for further THOUGHTS: research, debate, meetings, etc. on:

1. How to develop access to IT as a "RIGHT" (constitutional right, fundamental right) ?

2. IS and European identities building (including languages)

3. How to create the climate for attitudinal change, learning organisations, learning environment (down-top approach) ?

4. Cooperation strategies between different media (traditional and untraditional)

5. Rethink questions of costs from a demand side within the framework of COST STRUCTURES and how they evolve in time and space.